Member-only story

Management Fix: Target Customers Definition and Segmentation

Eduardo Espinheira
2 min readDec 27, 2019

--

We believe the Management Fixes are common and typical so every description is created and adapted from articles, blog posts and definitions from other sources and authors.

This week’s MngtFix is…

Have you ever seen this MngtFix? What problem(s) was it solving?
Share your story!

Description

This week’s “Target Customers Definition and Segmentation” is a stepping stone for a customer-oriented company.

By definition, the target customer is the type of person that a company wants to sell its products or services.
(Extracted and adapted from https://dictionary.cambridge.org/dictionary/english/target-customer)

Segmentation means to divide the marketplace into parts, or segments, which are definable, accessible, actionable, and profitable and have growth potential. (Extracted and adapted from https://economictimes.indiatimes.com/definition/segmentation)

Companies employing customer segmentation operate under the fact that every customer is different and that their marketing efforts would be better served if they target specific, smaller groups with messages that those consumers would find relevant and lead them to buy…

--

--

Eduardo Espinheira
Eduardo Espinheira

Written by Eduardo Espinheira

Eduardo Espinheira is a Consultant, Facilitator, Manager, Public Speaker, Creator of the Management Bugs&Fixes and the Machiavellian PM Stories

No responses yet