Management Fix: Project Quality Definition and Update

A MngtFix is an actionable solution for a problem with pros and cons to be evaluated by a human manager. Every other week we share a little bit of our knowledge base on social media and our newsletter. This week’s MngtFix is…

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Description

This week’s “Project Quality Definition and Update” is a simple solution for a common undefinition problem.
By definition, this Project quality management encompasses the processes and activities that are used to figure out and achieve the quality of the deliverables of a project. However, quality can be an elusive word.

What is quality? While we could go on forever about the “true” meaning of quality and use the Socratic method to dialogue on its many possible meanings, for project management the answer is more defined.

Quality is simply what the customer or stakeholder needs from the project deliverables. By keeping the definition tied to the customer or stakeholder, quality management can have a narrower focus, which means it’s more likely to achieve its goals.

Once you have an idea of the different concepts, the next step is to implement a project quality management plan. To do so, follow these three steps.

(additional resource at https://www.projectmanager.com/blog/project-quality-management-quick-guide)

Known Associates

This MngtFix has been mentioned in relation to a number of MngtBugs such as…
“Lack of Communication”,
“Lack of Project Plan Update”,
“Lack of Project Manager”,
“Lack of Customer Requirements Definition”,
“Unrealistic Project Quality”,
and of course “Undefined Project Quality”!

Call to action

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Have a nice week and remember…
Human Managers should strive to be humans while managing and be managed as humans!

Eduardo Espinheira is a Consultant, Facilitator, Manager, Public Speaker, Creator of the Management Bugs&Fixes and the Machiavellian PM Stories