Management Fix

Eduardo Espinheira
3 min readSep 1, 2020

Here is your weekly dose of Human Management with some more food for thought to leverage your growth.

Since we believe the Management Fixes are common and typical, every description is created and adapted from articles, blog posts, and definitions from other sources and authors.

A MngtFix is an actionable solution for a problem with pros and cons to be evaluated by a human manager.
This week’s MngtFix is…

Details

This week’s “Customer Requirements Definition” is a mandatory solution to keep in mind.
By definition, customer requirements are particular characteristics and specifications of a good or service as determined by a customer. (1)

Good requirements gathering provides a firm foundation from which to work, by leading to better estimates, improved customer satisfaction, reduced cost, and a shorter duration. (2)

Customers must know what you are developing and that it will satisfy their needs. If the customer asks for a chair, we have to assure he wants this chair…

Or this one…

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Eduardo Espinheira

Eduardo Espinheira is a Consultant, Facilitator, Manager, Public Speaker, Creator of the Management Bugs&Fixes and the Machiavellian PM Stories