Competition analysis is a strategy that involves researching major competitors to gain insight into their products, sales, and marketing tactics. It can help you learn the ins and outs of how your competition works and identify potential opportunities where you can outperform them. On top of that, it also enables…

A Business analyst (BA) is a person who processes, interprets, and documents business processes, products, services, and software through data analysis. They help businesses improve processes, products, services, and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and…

Productivity is the efficiency of producing goods or services expressed by some measure. For businesses, productivity measures how well they generate revenue from input, labor, and materials. Business productivity usually refers to productivity as revenue divided by hours worked. For company leaders, an aggregate productivity level isn’t likely to provide…

A Sprint Backlog is a plan by and for the Developers. It is a highly visible, real-time picture of the work that the Developers plan to accomplish during the Sprint to achieve the Sprint Goal. A sprint backlog is a list of work items your team plans to complete during…

A test plan is a technical document that details a systematic approach to testing a specific system, such as a device, machine, or software. The test plan contains a detailed understanding of the workflow and functions of the system and documents how each of those will be tested to find…

Lessons learned are documented information that reflects both the positive and negative experiences of a project. They represent the organization’s commitment to project management excellence and the project manager’s opportunity to learn from the actual experiences of others. Any project that ends successfully or unsuccessfully brings experience to the project…

A stakeholder is either an individual, group, or organization that’s impacted by the outcome of a project or a business venture. Stakeholders have an interest in the success of the project and can be within or outside the organization that’s sponsoring the project. Stakeholders are essential because they can have…

Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. The better a business can manage the relationships it has with its customers the more successful it will become. Therefore IT…

Best practices are procedures shown by research and experience to produce optimal results which are established or proposed as a standard suitable for widespread adoption. Sometimes it’s easy to take everyday processes for granted, especially when not doing them as efficiently as we could have doesn’t always have an apparent…